I didn’t Seeâ„¢ Nine Inch Nails
On the 6th of November 2006 I ordered 4 Nine Inch Nails tickets for the Carling Academy Brixton concert in London on Thursday the 8th of March 2007 from Seetickets.
The tracking system said that they had been delivered and signed for. No one at my address had signed for any tickets.
Seetickets couldn’t do anything.
I missed the concert.
If I order or buy something from a store, retailer or service provider, and don’t receive the item(s) I ordered, I expect to get my money back. And I expect the procedure to be fairly quick and simple.
Bank details, bosh – job done.
But no, they said they have to start an investigation to see what has happened, once the investigation is finished I might get my money back.
This gig was 13 days ago.
I still haven’t heard anything from Seetickets. I called them a week ago; waited in a queue for an hour. They then said they would get in contact with me when they knew more.
Jag skulle skicka ett mjältbrandsbrev till dom, om jag vore du.
IDIOTOs!
Skicka skit på posten. Det löser ingenting, men det känns bra.
1) Did you pay by credit card? If so then you should be able to retract the payment through them for undelivered goods. Not sure if you have to contact your bank or the actual payment mechanism provider (Mastercard/Visa). You’re the one who’s paying, so they should be proving that the product they’re providing arrived where you directed it to be sent.
2) The gig on the Thursday night was excellent :)
Seriously though, MAJOR bummer that you missed the concert. Hope it all works out.
I did pay with credit card, but I do really hope I don’t have to go thought all that just to get my money back. They should just take responsibility for what ever happened and refund me.
I am a bit surprise over how bad Seetickets are handling all this…
Tomorrow it’s been two weeks since the concert and I still haven’t heard anything back from them. No email. No phone call.
Gonna call them again tomorrow.
This time I guess I can’t really believe them when they say “We will get in contact with you as soon as we know what have happened”.
…and I bet it was an excellent concert!!!
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